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roybartal's avatar
roybartal
Copper Contributor
Nov 22, 2021
Solved

Missing "Add" button in custom app

Hey,

 

I created a custom MS Teams app and tried to install it to MS Teams. After installing and clicking it, there is no "Add" button like there usually is.

 

The app policies are set correctly and it's not the first time we've done this.

 

Any idea why this could happen? Is it a permission issue or something with the App package?

 

Thank you 🙂

 

  • m36five's avatar
    m36five
    Dec 12, 2021

    ChetanSharma-msft - Thank you for your response. I discovered the issue was that I needed to add a personal tab. Once I added a tab, I was able to install the app. 

     

14 Replies

    • Sayali-MSFT's avatar
      Sayali-MSFT
      Icon for Microsoft rankMicrosoft
      roybartal - We tried to repro this issue from our end, We are able to add custom apps with the following steps:-
      1.Log in to the Teams client with your Microsoft 365 development account.
      2.Select Apps and choose Upload a custom app.
      3.Select your app package .zip file. An install dialog displays. Screenshot showing an example of a Teams app install dialog.
      4.Add your app to Teams.
      https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/deploy-and-publish/apps-upload

      Could you please confirm if you are following these steps? Could you please share steps you followed so that we can repro it at our end.
      • Sayali-MSFT's avatar
        Sayali-MSFT
        Icon for Microsoft rankMicrosoft
        roybartal - Could you please confirm if your issue has resolved or still looking for any help?