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roybartal's avatar
roybartal
Copper Contributor
Nov 22, 2021
Solved

Missing "Add" button in custom app

Hey,

 

I created a custom MS Teams app and tried to install it to MS Teams. After installing and clicking it, there is no "Add" button like there usually is.

 

The app policies are set correctly and it's not the first time we've done this.

 

Any idea why this could happen? Is it a permission issue or something with the App package?

 

Thank you 🙂

 

Custom App
Permissions
  • OliverScheurich's avatar
    OliverScheurich
    Sep 09, 2022

    Cliff_P 

    =INDEX($G$3:$G$20,MATCH(1,(A3=$E$3:$E$20)*(B3=$F$3:$F$20),0))

    Maybe with INDEX and MATCH. Enter the formula with ctrl+shift+enter if you don't work with Office365 or 2021. The formula can be adapted as required.

     

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Hey,

 

I created a custom MS Teams app and tried to install it to MS Teams. After installing and clicking it, there is no \"Add\" button like there usually is.

 

The app policies are set correctly and it's not the first time we've done this.

 

Any idea why this could happen? Is it a permission issue or something with the App package?

 

Thank you 🙂

 

","body@stringLength":"502","rawBody":"

Hey,

 

I created a custom MS Teams app and tried to install it to MS Teams. After installing and clicking it, there is no \"Add\" button like there usually is.

 

The app policies are set correctly and it's not the first time we've done this.

 

Any idea why this could happen? Is it a permission issue or something with the App package?

 

Thank you 🙂

 

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soon.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"65","kudosSumWeight":0,"postTime":"2021-12-01T01:16:14.941-08:00","lastPublishTime":"2021-12-01T01:16:14.941-08:00","metrics":{"__typename":"MessageMetrics","views":11291},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:MicrosoftTeams/category:products-services/category:communities/community:gxcuf89792board:TeamsDeveloper/message:2992001/message:3021805","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDEzMjowfGludCwzMDMwMDMzLDMwMzAwMzM","node":{"__ref":"ForumReplyMessage:message:3030033"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3030033":{"__typename":"ModerationData","id":"moderation_data:3030033","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3030033":{"__typename":"ForumReplyMessage","uid":3030033,"id":"message:3030033","revisionNum":1,"author":{"__ref":"User:user:1202096"},"readOnly":false,"repliesCount":12,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TeamsDeveloper"},"parent":{"__ref":"ForumReplyMessage:message:3021805"},"conversation":{"__ref":"Conversation:conversation:2992001"},"subject":"Re: Missing \"Add\" button in custom app","moderationData":{"__ref":"ModerationData:moderation_data:3030033"},"body":"roybartal - We tried to repro this issue from our end, We are able to add custom apps with the following steps:-
1.Log in to the Teams client with your Microsoft 365 development account.
2.Select Apps and choose Upload a custom app.
3.Select your app package .zip file. An install dialog displays. Screenshot showing an example of a Teams app install dialog.
4.Add your app to Teams.
https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/deploy-and-publish/apps-upload

Could you please confirm if you are following these steps? 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ChetanSharma-msft - Thank you for your response. I discovered the issue was that I needed to add a personal tab. Once I added a tab, I was able to install the app. 

 

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