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VipassanaMahale's avatar
VipassanaMahale
Brass Contributor
Dec 04, 2024

Microsoft Teams Payment Gateway Error: 'Rejected. ,[object Object]' - How to Resolve?

I'm facing an issue where customers are unable to make payments through Microsoft Teams. Here's the error message they see: We can't charge this payment method due to an issue on our end. Try anothe...
microsoft teams
payment gateway provider
Third party apps
Meghana-MSFT's avatar
Meghana-MSFT
Bronze Contributor
Dec 06, 2024

VipassanaMahale

 - This issue is being discussed internally, could you please let us know if you are still looking for help? Would you please share your app name.

  • VipassanaMahale's avatar
    VipassanaMahale
    Brass Contributor
    Dec 09, 2024

    Yes, I am still facing the issue. I have enclosed recently requested the HAR and PSR logs as requested in the portal https://support.microsoft.com/files?workspace=eyJhbGciOiJSUzI1NiIsImtpZCI6IjgxMTA4NjE5MTQzMTQ1NTc0QUYxMjI3NjhGMEIzNDkyRkYyNTczNEYiLCJ0eXAiOiJKV1QifQ.eyJ3c2lkIjoiNjc0OTk2ZWEtYTdhMC00ZDZhLThjYTgtMzcwY2I4YWI4ZTBlIiwic3IiOiIyNDEwMTAwMDYwMDAxNDczIiwic3YiOiJ2MSIsInJzIjoiRXh0ZXJuYWwiLCJ3dGlkIjoiOTk1MGFiYjYtN2JlMC00MzBjLWI1MTgtZTdlNDk5MGFlMmY3IiwiYXBwaWQiOiI0ZTc2ODkxZC04NDUwLTRlNWUtYmUzOC1lYTNiZDZlZjIxZTUiLCJuYmYiOjE3MzMzMzEwNjIsImV4cCI6MTc0MTEwNzA2MiwiaWF0IjoxNzMzMzMxMDYyLCJpc3MiOiJodHRwczovL2FwaS5kdG1uZWJ1bGEubWljcm9zb2Z0LmNvbSIsImF1ZCI6Imh0dHA6Ly9zbWMifQ.YapymnnHYaM1hjbNqTe2NEx9suvEOTUaVg4j8vU7Va62DiFWOsX1A4jIXGMpyZQjNrZb_XwtRMmbDCRGxkrlCgodhc3A8SAVQHLGqjX53aLlRSZc9AK9WEN20Y1zljzY0KrtzOz4fXl5zwOYxR73OJhN4d2dzhLQzNC4f2zw5ojuQOls32RTBhG8Z6EWihAVWn6e_vLga2SHFKgdAiO8lWr00lNHtLFlwUnGcTR_iSMlM8oaaVZlKsW7SVDxO-dzJUD08LCTSEaIM8v6NT_JQULoPf4wTa-JOi280W4EQ3ApQefsliqK1-7xbzCkynm2GZ5izYlYcZo4coCqK8cJAA&wid=674996ea-a7a0-4d6a-8ca8-370cb8ab8e0e

    Refer to the TrackingID#2410100060001473

    • Meghana-MSFT's avatar
      Meghana-MSFT
      Bronze Contributor
      Dec 18, 2024

      Hi VipassanaMahale - This issue has been closed by support team. We are closing this issue. Please feel free to reach out to us if you face any issues further.

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