Forum Discussion
Issue Adding App to Shared Channel
I've developed a bot application for Microsoft Teams and have encountered an issue accessing it within a team's shared channel. Following the guidelines provided in [this document](https://learn.microsoft.com/en-us/microsoftteams/platform/concepts/build-and-test/shared-channels#enable-your-app-for-shared-channels), I've added the 'supportedChannelTypes' field to the manifest and published it within my organization.
Despite clearing the cache from the '%appdata%\Microsoft\Teams' folder and restarting the Teams app, the problem persists. Below is a snippet of my application's manifest:
```
"supportedChannelTypes": [
"sharedChannels",
"privateChannels"
],
"staticTabs": [{
"entityId": "issuesTab",
"name": "Tasks",
"contentUrl": "${{PROVISIONOUTPUT__AZUREWEBAPPBOTOUTPUT__SITEENDPOINT}}/api/issues?userEmail={loginHint}&type=ado",
"scopes": [
"personal"
]
}]
```
I would appreciate any assistance or guidance you can provide to resolve this issue promptly.
- Meghana-MSFTMicrosoftSimilar issue is being tracked here https://learn.microsoft.com/en-us/answers/questions/1664088/cannot-configure-my-custom-app-to-work-in-shared-c. Please follow that thread for further inputs. We are checking this internally.
- Meghana-MSFTMicrosoft
infinire -
Engineering team has confirmed that the support for apps in private and shared channels is not yet released to external developers.
- LCharaixCopper Contributor
Hi Meghana-MSFT infinire ,
We are facing the same problem.
Do you have update on this issue ? Do you know when this issue will be fixed ?
Best Regards,
- Meghana-MSFTMicrosoft
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