Forum Discussion
mrez4ever
May 22, 2024Copper Contributor
Installing multiple instances of an app from the app store in Microsoft Teams
Our app is a bot that can be installed at our customer site multiple times with different names, icons and description supporting different part of their organisation. We have previously created only custom apps for our customers but there is a few steps involved with that and we are trying to reduce the complexity by using the app store to enable our customers to quickly install the app. We know that it is possible to provide the permissions to enable the admin to make changes to these parameters (changing name, description, icon of the app). However, we do not know if they can also install the app multiple times in their tenant from the Microsoft Teams app store. Anyone with experience on this topic and advise highly appreciated.
- Meghana-MSFTMicrosoftInstalling the same app multiple times from the Microsoft Teams app store is not supported. Please note that in Microsoft Teams, admins can only control the behavior of pinned apps and can also manage app setup policies for store apps.