Forum Discussion

Copper Contributor

Oct 05, 2023

HttpPost in Notifications via Webhook Connector on teams is failing with InternalServerError

HttpPost in MessageCard for Notifications via Incoming Webhook Connector on teams is failing with InternalServerError/ExchangeServiceException We are generating notifications on Teams Channels using...

microsoft teams

Nivedipa-MSFT

Microsoft

Oct 06, 2023

bharath_yarlagadda - Thanks for reporting your issue.
Could you please verify below checkpoints?

Check the webhook.site URL permissions: Ensure that the webhook.site URL is added as an Action URL in the connector developer dashboard and as a valid domain in the connector manifest.json.
Check the format of your JSON payload: Ensure that the JSON payload you're sending is correctly formatted. Incorrectly formatted JSON can often lead to errors.
Check the status of the webhook.site: If the issue persists, try using a different webhook.site. There might be an issue with the current webhook.site you're using.
Check the API called Execute Action: If you're receiving a 403 forbidden error, it might be due to the API called Execute Action. Ensure that this API has the correct permissions to execute.

Nivedipa-MSFT

Microsoft

Oct 11, 2023

bharath_yarlagadda - Have you checked the checkpoints mentioned above? Could you please confirm whether your issue is resolved or if you are still experiencing it?

bharath_yarlagadda

Copper Contributor

Oct 11, 2023

Nivedipa-MSFT

1. I tried with a different webhook site link. I m able to make this call and see the call pop on the webhook site.

curl -X POST https://webhook.site/86b6a1c9-cca2-4739-bcfa-89728b0edf4f -d '{}'

bharath_yarlagadda

Copper Contributor

Oct 11, 2023

bharath_yarlagadda

step 2:

I even tried an empty json payload to /executeAction

{
    "inputParameters":
    [
        {
            "id": "mc_status_update_action",
            "value": "investigating"
        }
    ],
    "actionId": "55451c61-97b4-4da0-81b1-743d4efcad91",
    "potentialAction": "{\"@type\":\"HttpPOST\",\"@id\":\"55451c61-97b4-4da0-81b1-743d4efcad91\",\"name\":\"Submit\",\"target\":\"https://webhook.site/86b6a1c9-cca2-4739-bcfa-89728b0edf4f\",\"headers\":[],\"body\":\"{}\",\"bodyContentType\":\"\"}",
    "name": "action/connector",
    "integrationId": "lk2mssdku5",
    "meta": "{\"connectorSenderGuid\":\"203a1e2c-26cc-47ca-83ae-be98f960b6b2\",\"providerAccountUniqueId\":\"\",\"connectorConfigurationAlternateId\":\"3207cad15c4e4115a83b4b247ea63d5f\"}",
    "clientInfo":
    {
        "locale": "en-us",
        "country": "us",
        "platform": "Web",
        "clientVersion": "1415/1.0.0.2023092925"
    }
}

It still failed with following error

bharath_yarlagadda
Copper Contributor
Oct 11, 2023
for step 3:
I tried different endpoints which are reachable using curl but failing on ms teams.

For step 4:
As you can see in the pictures above executeAction returns status as 200 but fails with ExchangeServerException.