Forum Discussion

Rabemampiandra

Copper Contributor

Jul 29, 2022

Solved

How to get more information in CDRs "type": "peerToPeer"?

In image below, what I can retrieve till now, but I need to see Jitter and Loss information. ,

MS Graph API

teams

Meghana-MSFT
Aug 03, 2022
Rabemampiandra - Engineering team has said that a common cause of this behavior is a client network misconfiguration blocking client telemetry. In the group call case, the media is routed through a Teams service which reports its own telemetry, and this can populate these stats even if the client fails to send info. In the peer to peer case, there is no service component to report this telemetry. To verify if this is the actual reason the engineering team wants to investigate further with call id. Could you Please share the call id?

Rabemampiandra

Copper Contributor

Aug 05, 2022

I test peer to peer by using app and mobile app, not through browser then i see the information i needed. So you're right, even with browser the type is group call i always see all telemetry.

I think, It's better to fix this so whatever users use teams, telemetry always reported.
thank You 🙂

Keshav-MSFT

Former Employee

Aug 08, 2022

Hi Rabemampiandra please can you confirm you issue is resolved or still pending??

Meghana-MSFT
Microsoft
Aug 10, 2022
Rabemampiandra -

Engineering team has said that the 2 call record IDs given are calls from Teams Web to Teams Web. Jitter and Packet Loss is not collected from these client types today. Engineering team is working to include them. We will keep you posted if there are any updates.

Thanks,

Meghana

----------------------------------------------------------------------------------------------------------

If the response is helpful, please click "**Mark as Best Response**" and like it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate.