Forum Discussion
Rabemampiandra
Jul 29, 2022Copper Contributor
How to get more information in CDRs "type": "peerToPeer"?
In image below, what I can retrieve till now, but I need to see Jitter and Loss information. ,
- Aug 03, 2022
Rabemampiandra - Engineering team has said that a common cause of this behavior is a client network misconfiguration blocking client telemetry. In the group call case, the media is routed through a Teams service which reports its own telemetry, and this can populate these stats even if the client fails to send info. In the peer to peer case, there is no service component to report this telemetry. To verify if this is the actual reason the engineering team wants to investigate further with call id. Could you Please share the call id?
Rabemampiandra
Aug 03, 2022Copper Contributor
These ids are call record ids, not users ids.
yes, Call type : peer to peer
yes, Call type : peer to peer
Petri-X
Aug 03, 2022Bronze Contributor
If you take a look these on the Teams Admin center, can you see the jitter values there? It could be so, that by some reasons on this individual call the clients has sent no telemeter information at all.