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Lakshmi_145's avatar
Lakshmi_145
Iron Contributor
Sep 03, 2022

Getting Forbidden when sending messages from Teams to directline in Bot

We are getting forbidden message exception while sending message from Teams groups to webchat.

Seeing the below error log in Azure bot channel,

Webchat: There was an error sending this message to your bot: HTTP status code InternalServerError

Directline : There was an error sending this message to your bot: HTTP status code GatewayTimeout

Teams : Error occurred while communicating with bot

But we are able to send messages from Webchat to Teams, Teams to Teams , Teams to Emulator.

Issue only when sending message from Teams to Directline/Webchat

microsoft teams

Resources

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Bot","id":"message:3616524","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:1454079"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TeamsDeveloper"},"conversation":{"__ref":"Conversation:conversation:3616524"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3616524"},"body":"

We are getting forbidden message exception while sending message from Teams groups to webchat.

Seeing the below error log in Azure bot channel,

Webchat: There was an error sending this message to your bot: HTTP status code InternalServerError

Directline : There was an error sending this message to your bot: HTTP status code GatewayTimeout

Teams : Error occurred while communicating with bot

But we are able to send messages from Webchat to Teams, Teams to Teams , Teams to Emulator.

Issue only when sending message from Teams to Directline/Webchat

","body@stringLength":"592","rawBody":"

We are getting forbidden message exception while sending message from Teams groups to webchat.

Seeing the below error log in Azure bot channel,

Webchat: There was an error sending this message to your bot: HTTP status code InternalServerError

Directline : There was an error sending this message to your bot: HTTP status code GatewayTimeout

Teams : Error occurred while communicating with bot

But we are able to send messages from Webchat to Teams, Teams to Teams , Teams to Emulator.

Issue only when sending message from Teams to Directline/Webchat

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Getting Forbidden when sending messages from Teams to directline in Bot","moderationData":{"__ref":"ModerationData:moderation_data:3617325"},"body":"

Nivedipa-MSFT 

 

We are using  @botName in front of every messages 

 

 

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