Forum Discussion
Deep links to channel tabs stop working
dfo222 - Is your app is accessible by multiple tenants? When the clients are using that link are they part of that team/channel? Could you please share more info?
Nikitha-MSFT, thanks for looking at this. The app is unique to each programme that we run using it for, so we generate a new version for each client. The uniqueness is only about ids and urls, not about functionality. The scope of the app and connector is limited to 'teams', so the user has to be a member of the team/private channel to use it. The user could be a guest in the team. Any other information that would be helpful?
dfo222 - If your app scope is limited to teams, your app will be able to access to other tenant users also, The user may not be part for that team. Could you please check whether the user in other tenant is part of the team where your tab is configured?
Nikitha-MSFT. All the users are members of the team, and in this case are all members of the tenant as well - the only guests are us. The links initially work, then stop working for every user after a day or two. For other clients where some of the members of the team are guests (and are not our users) the links work fine, and continue to work for all users. There's something about this one tenant which causes this issue, but we have no idea what could be happening to prevent the links from working.
- dfo222, could you please help us by sharing your manifest?
