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thonda's avatar
thonda
Copper Contributor
Dec 07, 2019

Deep link from Chat to Tab does not work on Android

Our app creates a deep link to a personal tab in Conversation (chat) tab.

On android devices, clicking the deep link causes not switching tab (from Conversation to the personal tab), but an error message "Sorry, we cannot take you to this destination at this time" only.

On iOS device, the deep link works. 

I think this is an issue of Android Teams client and should be fixed, but is there any workaround?

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  • Gousia_Begum's avatar
    Gousia_Begum
    Icon for Microsoft rankMicrosoft
    Dec 09, 2019

    thonda We could not repro the issue with Deeplinks to personal tab on android. Which version of teams are you using? Could you please try updating your app to the latest version and see if that fixes the issue?

    • Hilton Giesenow's avatar
      Hilton Giesenow
      Brass Contributor
      Jan 19, 2020

      Gousia_Begum I have two separate apps that I'm developing, and both have a bot and a static tab. The 2nd app -also- has a configurable tab (in case that's relevant...). Both apps were also developed in much the same way, and both are side-loaded to the same test user. 

      HOWEVER - I can consistently reproduce the following:
       - App1 works fine to deep link to it's static tab, on desktop (web) and on Android
       - App2 works fine to deep link to it's static tab, on desktop (web) and consistently fails on Android, with the same error as the original poster.

      Here's the deeplink syntax for both (modified to post here). Notice that app1 (the working one) has a space in the "label" field, in case that's relevant. Both are using an Adaptive Card "OpenUrl" action.

      I've also tracked the payload, using Fiddler, and both are practically identical (there's some different data in the Adaptive Cards, relevant to each app, but the "Action.Submit" is essentially identical).

      So, I've got a good test scenario if anyone from the Teams team wants to look more into this? I've also saved the Fiddler traces if that helps, albeit that the apps are not in the store (yet), but can be side-loaded if desired to investigate further.

    • thonda's avatar
      thonda
      Copper Contributor
      Dec 09, 2019

      Gousia_Begum I have updated the app to version 1416/1.0.0.2019112202, but our app cannot be used on the version.

      Our app is under AppSource registration process and can be used as custom app.

      It can be used on PC Teams client, but has disappeared on the personal app list, while messages from our app (bot) are displayed on Chat.

      I tried re-login procedures, but the problem did not improve.

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