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Pratapkarn2186's avatar
Pratapkarn2186
Copper Contributor
Sep 04, 2022

Custom app not working on mobile

 

Hi All,

 

I have created a custom app, which works fine on Desktop and web-browser.

 

When I try to access the same on the Mobile app, it tries to load the app but it looks like it fails and a blank white page appears.

 

Any suggestion on what is going wrong?

 

Thanks,

Pratap

microsoft teams
  • Pratapkarn2186's avatar
    Pratapkarn2186
    Copper Contributor
    Sep 05, 2022
    Hi Nivedipa-MSFT, I have created a custom app and in the Personal app I am loading an application from an external system. Things work fine in Desktop but in Mobile, I see loader for a couple of secs then a blank page.
      • Pratapkarn2186's avatar
        Pratapkarn2186
        Copper Contributor
        Sep 05, 2022

        hi Nivedipa-MSFT,
        Attaching manifest file :

        {
        "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.14/MicrosoftTeams.schema.json",
        "version": "1.0.4",
        "manifestVersion": "1.14",
        "id": “XXXXX”X,
        "packageName": "com.package.name",
        "name": {
        "short": "Raptors",
        "full": "Raptors Messaging"
        },
        "developer": {
        "name": “XXX”,
        "mpnId": "",
        "websiteUrl": "https://XXXXX”,
        "privacyUrl": "https://XXXX/privacy",
        "termsOfUseUrl": "https://XXX/t&c”
        },
        "description": {
        "short": "Messaging app",
        "full": "Send and receive messages "
        },
        "icons": {
        "outline": "outline.png",
        "color": "color.png"
        },
        "accentColor": "#FFFFFF",
        "staticTabs": [
        {
        "entityId": “XXXXX”,
        "name": "MultiLine",
        "contentUrl": "https://XXXXXXX/web?embedded=messaging",
        "scopes": [
        "personal"
        ]
        },
        {
        "entityId": "about",
        "scopes": [
        "personal"
        ]
        }
        ],
        "validDomains": [
        “XXXXX”
        ],
        "webApplicationInfo": {
        "id": “XXXXXXXXXXXXX”,
        "resource": "api://XXXXXXX/XXXXXX-2e98-4220-81af-XXXXXXXX”
        },
        "isFullScreen": true,
        "activities": {
        "activityTypes": [
        {
        "type": "mldt_notify",
        "description": "Notification",
        "templateText": "MLDT Notification"
        },
        {
        "type": "mldt_notify",
        "description": "Notification",
        "templateText": "MultiLine Messaging Notification"
        }
        ]
        },
        "authorization": {
        "permissions": {
        "orgWide": [],
        "resourceSpecific": []
        }
        },
        "supportedChannelTypes": [
        "sharedChannels",
        "privateChannels"
        ]
        }

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