Forum Discussion
andreasjm
Jun 17, 2021Copper Contributor
Consultative transfer of phone calls not possible anymore
Hi community! We are facing the following issue since 8th June. When our app is doing a consultative transfer of an audio call, we receive the "tranferAccepted" commsNotification, but the call i...
andreasjm
Jun 22, 2021Copper Contributor
Let me add a detail.
If you transfer a call coming from a regular Teams client, it works, as I said.
If you transfer a call coming from a telephone (associated with an application instance), then the attached commsNotification is received after the transferAccepted notification. The referenced call is the transfered one.
This does not come, when using a Teams client instead of a phone.
This message is not documented and new since the 8th June.
@odata.type: "#microsoft.graph.commsNotifications"
value: [
{
"@odata.type": "#microsoft.graph.commsNotification",
"changeType": "updated",
"resource": "/app/calls/7c1f5c00-1d34-42a4-9a3f-0d77b1d9baf1",
"resourceUrl": "/communications/calls/7c1f5c00-1d34-42a4-9a3f-0d77b1d9baf1",
"resourceData": {
"@odata.type": "#microsoft.graph.call",
"state": "established",
"resultInfo": {
"@odata.type": "#microsoft.graph.resultInfo",
"code": 400,
"subcode": 8538,
"message": "CallEndReasonLocalUserInitiated. DiagCode: 603#0"
},
"callChainId": "95f09401-721e-4751-bde6-8e34d61e5d23",
"replacesContext": "aHR0cHM6Ly9jYy1mcmNlLTA2LmNjLnNreXBlLmNvbS9jYy92MS9jYWxsUGFydGljaXBhbnQvNTgyNTc3OTctNjMxOC00NWQwLWE0ZWItYmJiYjQ2Mzg4NDFjLzEwL2szLzI1Mi9yZXBsYWNlbWVudD9ydD0yN2ExYzY1ZTIwZjE0MDUwYjFhYjVlYWJjNzA5ZGM2MiZyYz1leUp5ZEd4aWNtTWlPbnNpYVhCa2FYUmpJanBtWVd4elpTd2ljSE4wSWpvaVEyRnNiR2x1WjFCc1lXNXpJbjBzSW5KMGFXUWlPaUkwT2lzME9URTFOelU0TkRneE16WTFJbjAlMjUzZCZpPTE0NSZlPTYzNzU3NTcyOTYwNDE0OTI2Mg=="
}
}
]
- Sridevi-MSFTJun 29, 2021Former Employee