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johncrowther's avatar
johncrowther
Copper Contributor
Jul 03, 2023

Configuring Incoming webhook - error - something went wrong

Hi, We are trying to configure an Incoming webhook connector in Teams, but get the following error message:     😞 Something went wrong. An unexpected error occurred. Please try again...
microsoft teams
LeonPavesic's avatar
LeonPavesic
Silver Contributor
Jul 03, 2023

Hi johncrowther,

The error message you provided suggests that an unexpected error occurred during the configuration process. Here are a few steps you can try to solve this:

  1. Retry the configuration: Sometimes, the error may be temporary or caused by a momentary glitch.

  2. Check webhook URL and settings: Ensure that the webhook URL you are using is correct and hasn't expired or been revoked. Double-check any settings or parameters required for the webhook configuration to ensure they are accurate.

  3. Verify permissions: Make sure you have the necessary permissions to create and configure incoming webhooks in Teams. Check your access level.

  4. Clear cache and cookies: Clearing your browser cache and cookies can sometimes resolve unexpected errors. Try clearing your cache and cookies, then attempt the webhook configuration again.

  5. Try a different browser or device: Occasionally, issues can be specific to the browser or device you are using. Try using a different browser or device to see if the problem persists.


    Kindest regards

    Leon

Resources

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Incoming webhook - error - something went wrong","id":"message:3864474","revisionNum":2,"repliesCount":4,"author":{"__ref":"User:user:585396"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TeamsDeveloper"},"conversation":{"__ref":"Conversation:conversation:3864474"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3864474"},"body@stripHtml({\"truncateLength\":200})":" Hi, We are trying to configure an Incoming webhook connector in Teams, but get the following error message:     😞 Something went wrong. An unexpected error occurred. Please try again...","body@stringLength":"1140","rawBody":"

Hi,

We are trying to configure an Incoming webhook connector in Teams, but get the following error message:

 

 

😞
Something went wrong.
An unexpected error occurred. Please try again.


RequestId: aa977220-edc2-127a-1ea7-e6ab2407d223
Server: CWLP123MB4609
Date: 03/07/2023 16:34:11

 

I've seen previous posts from the past that people suffered this issue which was then magically resolved by Microsoft. Any advice?

 

","kudosSumWeight":0,"postTime":"2023-07-03T10:19:00.935-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zODY0NDc0LTQ4NTQ4NmlGMzY3RUZDNDZCMEFGNDYw?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:microsoft teams","text":"microsoft teams","time":"2016-11-01T13:25:26.156-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:3864474_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":12206},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi,

We are trying to configure an Incoming webhook connector in Teams, but get the following error message:

 

 

😞
Something went wrong.
An unexpected error occurred. Please try again.


RequestId: aa977220-edc2-127a-1ea7-e6ab2407d223
Server: CWLP123MB4609
Date: 03/07/2023 16:34:11

 

I've seen previous posts from the past that people suffered this issue which was then magically resolved by Microsoft. Any advice?

 

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Hi johncrowther,

The error message you provided suggests that an unexpected error occurred during the configuration process. Here are a few steps you can try to solve this:

  1. Retry the configuration: Sometimes, the error may be temporary or caused by a momentary glitch.

  2. Check webhook URL and settings: Ensure that the webhook URL you are using is correct and hasn't expired or been revoked. Double-check any settings or parameters required for the webhook configuration to ensure they are accurate.

  3. Verify permissions: Make sure you have the necessary permissions to create and configure incoming webhooks in Teams. Check your access level.

  4. Clear cache and cookies: Clearing your browser cache and cookies can sometimes resolve unexpected errors. Try clearing your cache and cookies, then attempt the webhook configuration again.

  5. Try a different browser or device: Occasionally, issues can be specific to the browser or device you are using. Try using a different browser or device to see if the problem persists.


    Kindest regards

    Leon

","body@stringLength":"1368","rawBody":"

Hi ,

The error message you provided suggests that an unexpected error occurred during the configuration process. Here are a few steps you can try to solve this:

  1. Retry the configuration: Sometimes, the error may be temporary or caused by a momentary glitch.

  2. Check webhook URL and settings: Ensure that the webhook URL you are using is correct and hasn't expired or been revoked. Double-check any settings or parameters required for the webhook configuration to ensure they are accurate.

  3. Verify permissions: Make sure you have the necessary permissions to create and configure incoming webhooks in Teams. Check your access level.

  4. Clear cache and cookies: Clearing your browser cache and cookies can sometimes resolve unexpected errors. Try clearing your cache and cookies, then attempt the webhook configuration again.

  5. Try a different browser or device: Occasionally, issues can be specific to the browser or device you are using. Try using a different browser or device to see if the problem persists.


    Kindest regards

    Leon

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