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App works on desktop but not on mobile
We added an app to our own organization. It works on the desktop client but not on the mobile client. I see the app but when I open it, it just stays black. We use the loginHint in the contentUrl....
- For AAD related issues you can reach out to
https://blogs.aaddevsup.xyz/about-us/
Thanks for sharing the information.
We have tested this scenario with the HelloWorld application and faced no issue on Desktop as well as on mobile both Android and iOS. Could you please share the manifest with the actual URL that you are using(if possible). So that we can test this out at our end and check what is going wrong.
About testing on browser, I meant to check it on Desktop Browser not mobile. Can you check it once and see if it is working?
We have tested this scenario with the HelloWorld application and faced no issue on Desktop as well as on mobile both Android and iOS. Could you please share the manifest with the actual URL that you are using(if possible). So that we can test this out at our end and check what is going wrong.
About testing on browser, I meant to check it on Desktop Browser not mobile. Can you check it once and see if it is working?
I have send you a private message with the manifest.json file.
Yes it works on Desktop Browser.
Prasad_Das-MSFTMicrosoft
relkniw - As discussed earlier that you are using adfs for the authentication, Please reach out to AAD team (Azure Active Directory Support) or whoever owns this AD FS flow. This is not something that the Teams Platform has any expertise or insights on.
Hello,
are there any news to that issue?
The answer from Prasad_Das-MSFT does not help in any way. So I don't know why ChetanSharma-msft confirmed it as best answer.
We do not use Azure AD.
Regards
Gerd
- Prasad_Das-MSFTFor AAD related issues you can reach out to
https://blogs.aaddevsup.xyz/about-us/ - On desktop only. I will confirm internally if that is the reason why it's not working.
We are using adfs for the authentication.
Did you get the PIN query on the mobile or on the desktop?
- We can see it's not working on mobile even after adding the domain in valid domains. Can you please share how you are authenticating the app? When tried to access it was asking for some PIN.
Need your input to understand it accurately.
Thanks