Forum Discussion
relkniw
Nov 10, 2021Brass Contributor
App works on desktop but not on mobile
We added an app to our own organization. It works on the desktop client but not on the mobile client.
I see the app but when I open it, it just stays black.
We use the loginHint in the contentUrl.
We use the following config for the staticTabs:
"staticTabs": [
{
"entityId": "de.someid.startTab",
"name": "App Name",
"contentUrl": "https://server/appname/app/teams?uid={loginHint}",
"scopes": [
"personal"
]
}
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18 Replies
- HunaidHanfee-MSFTIron ContributorAny updates on this issue?
- relkniwBrass Contributor
It's Android 11 with MS Teams Version 1416/1.0.0.2021173701/1103
- HunaidHanfee-MSFTIron ContributorCould you please check if you are getting any error with DevTools for Android -
https://docs.microsoft.com/en-us/microsoftteams/platform/tabs/how-to/developer-tools#access-devtools-from-an-android-device
- HunaidHanfee-MSFTIron ContributorI tried this and it was working fine on mobile as well. Which mobile OS you are facing this issue on? Could you please share version of OS as well Teams?
Thanks - HunaidHanfee-MSFTIron ContributorI am trying to repro this issue with the custom app. Will update you soon with the findings.
Thanks