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jordanmatas's avatar
jordanmatas
Copper Contributor
Feb 07, 2024

Adaptive card do not render image on Teams Desktop

Hello Community,   We are facing a challenge with the image rendering in our Adaptive cards only in the Teams Desktop application. All is working fine with the Teams on the Web, and when we test i...
Adaptive Cards
Microsoft Power Automate
microsoft teams
Prasad_Das-MSFT's avatar
Prasad_Das-MSFT
Icon for Microsoft rankMicrosoft
Feb 07, 2024

jordanmatas - We have raised a bug for this. We will inform you once we get any further update from engineering team. 

 

 

 

Thanks, 

Prasad Das

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Zollinger's avatar
Zollinger
Copper Contributor
Feb 19, 2024
Just to add some additional context to this, you will probably get the same result from any action that attempts to embed an image from SharePoint in Teams. I've tried 3 ways from Sunday, and it just won't work. My suspicion is the desktop client doesn't know how to interact with SharePoint to retrieve the content in question. I'd **love** to have this fixed ASAP.

PS: I've also asked Copilot, the answers there were no better. 🙂
  • Prasad_Das-MSFT's avatar
    Prasad_Das-MSFT
    Icon for Microsoft rankMicrosoft
    Feb 21, 2024

    Zollinger , jordanmatas 

    We got update from engineering team that, this is by design - image requests are not sent with any auth token, which is why we request that all cards images be publicly available. 
    As an alternative, you can convert the image to base64, or upload it to a publicly accessible image repository. 
     
     
     

    Thanks, 

    Prasad Das

    ------------------------------------------------------------------------------------------ 

    If the response is helpful, please click "**Mark as Best Response**" and like it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate. 

    • magichappenz's avatar
      magichappenz
      Brass Contributor
      Dec 04, 2024

      I think the problem is a different one and still exists. See https://techcommunity.microsoft.com/discussions/teamsdeveloper/images-in-adaptive-cards-in-new-teams-client-not-showing/3977146/replies/4025543. I have tested the exact code for the adaptive card with https://adaptivecards.io/designer/ and it shows the image correctly. Could you please tell us when the product team considers to fix this? Its been an issue since the new Teams, it was acknowledged, and even fixed in a previous version. This is very frustrating.

    • piotrdziubanii's avatar
      piotrdziubanii
      Copper Contributor
      Sep 03, 2024
      Hi Prasad,
      Would it be possible to update Adaptive Cards documentation and include this information?
      Today it is recommended to use image from SharePoint: https://learn.microsoft.com/en-us/power-automate/image-share-sample

      There is no official info on the base64 encoding method - the only workaround for business users who can't put image to the open url,

      You should also mention the payload size limit, what makes image handling more tricky - you need to resize it to keep the payload small and there is no MS tool to resize and encode image.

      BR,
      Piotr

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