Hi! I have a new built SCCM(MP,DP,SUP)(forestA), I have a remote DP on the other forest(forestB). I am currently testing software update deployment on my setup and upon checking to my testing client computer, the computer won't update. I have created sample windows 10 update and deploy that to my testing collection. WUAhandler.log has no error but in the Updatedeployment.log error is GetUpdateInfo: Failed to get targeted update error = 0x87d00215. i have seen this link https://social.technet.microsoft.com/Forums/en-US/f660d3c6-72a6-4ad6-80e3-2b6a5583341a/clients-not-receiving-windows-update?forum=ConfigMgrCompliance#:~:text=According%20to%20the%20error%20code,status%20in%20the%20SCCM%20console.for the error code receive but i can succesfully distribute the content in the remote distribution point in the other forest.What might cause the error?

alexandertuvstrom IIS is *NOT* required on the site server, unless that site server itself hosts one of the roles that require IIS (such as the MP, DP or SUP role).

Michiel Overweel That's correct. I wrote that he would review pre-reqs on DP and site server? 🙂 You may correct me but the Distribution Manager requires that IIS base components be installed on the local Configuration Manager Site Server in order to create the virtual directory? Distribution Manager also requires that IIS Web Services be installed on the Distribution Point Server that needs to support Background Intelligent Transfer Service (BITS)?

alexandertuvstrom I must have misunderstood your comments, so I apologize for that. I was under the impression that you were saying that IIS needs to be installed on the site server so it can create the virtual directories on a remote Distribution point. If the Distribution Point role is installed on the site server itself, then obviously IIS needs to be installed on the site server itself as well. As for the wording for the possible cause in the log (and in the status message as well): this doesn't seem right. I never really pay attention to those possible cause descriptions, so I had never noticed this before, but IIS definitely doesn't need to be installed on the site server, unless it is hosting a site system role that requires IIS, as discussed before.

christian31 0x87d00215, it means "Item not found". Do you have enough disk space on the remote DP? No Maintenance Windows on the device collection?

Yes i have enough disk space and no maintenance windows on the device collection. I reinstall the SCCM agent and this issue still occurs. On the status in monitoring window of the SCCM console, the Distribution point says that i have successfully distributed content on the remote DP but there is an error saying Failed to create virtual directory? i have seen a fix to this by restarting the DP and distribute again the content but still it persist. Is it a factor also for the updates not deploying to client computer?

SCCM Software Updates not installing to endpoints

alexandertuvstrom
Brass Contributor
Sep 14, 2020
christian31
0x87d00215, it means "Item not found". Do you have enough disk space on the remote DP? No Maintenance Windows on the device collection?
- christian31
  Brass Contributor
  Sep 15, 2020
  Yes i have enough disk space and no maintenance windows on the device collection. I reinstall the SCCM agent and this issue still occurs. On the status in monitoring window of the SCCM console, the Distribution point says that i have successfully distributed content on the remote DP but there is an error saying Failed to create virtual directory? i have seen a fix to this by restarting the DP and distribute again the content but still it persist. Is it a factor also for the updates not deploying to client computer?
  - alexandertuvstrom
    Brass Contributor
    Sep 15, 2020
    christian31
    Possible cause can be the distribution Manager requires that IIS base components be installed on the local Configuration Manager Site Server in order to create the virtual directory. Verify that IIS base components are installed on the local Configuration Manager Site Server, and IIS Web Services are installed on the Distribution Point Server.

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SCCM Software Updates not installing to endpoints

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