Forum Discussion

christian31's avatar
christian31
Brass Contributor
Sep 11, 2020

SCCM Software Updates not installing to endpoints

Hi!   I have a new built SCCM(MP,DP,SUP)(forestA), I have a remote DP on the other forest(forestB). I am currently testing software update deployment on my setup and upon checking to my testing cli...
christian31's avatar
christian31
Brass Contributor
Sep 15, 2020
Yes i have enough disk space and no maintenance windows on the device collection. I reinstall the SCCM agent and this issue still occurs. On the status in monitoring window of the SCCM console, the Distribution point says that i have successfully distributed content on the remote DP but there is an error saying Failed to create virtual directory? i have seen a fix to this by restarting the DP and distribute again the content but still it persist. Is it a factor also for the updates not deploying to client computer?
alexandertuvstrom's avatar
alexandertuvstrom
Brass Contributor
Sep 15, 2020

christian31 

Possible cause can be the distribution Manager requires that IIS base components be installed on the local Configuration Manager Site Server in order to create the virtual directory. Verify that IIS base components are installed on the local Configuration Manager Site Server, and IIS Web Services are installed on the Distribution Point Server.

  • Michiel Overweel's avatar
    Michiel Overweel
    Former Employee
    Oct 01, 2020

    alexandertuvstrom IIS is *NOT* required on the site server, unless that site server itself hosts one of the roles that require IIS (such as the MP, DP or SUP role).

    • alexandertuvstrom's avatar
      alexandertuvstrom
      Brass Contributor
      Oct 01, 2020

      Michiel Overweel 

      That's correct. I wrote that he would review pre-reqs on DP and site server? 🙂 

      You may correct me but the Distribution Manager requires that IIS base components be installed on the local Configuration Manager Site Server in order to create the virtual directory? Distribution Manager also requires that IIS Web Services be installed on the Distribution Point Server that needs to support Background Intelligent Transfer Service (BITS)?

      • Michiel Overweel's avatar
        Michiel Overweel
        Former Employee
        Oct 02, 2020

        alexandertuvstrom The Web Server role (IIS, with a couple of specific role services enabled) only needs to be installed on the Distribution Point server, not on the site server. Installation and configuration of the Distribution Point role is indeed handled by the SMS_DISTRIBUTION_MANAGER component, which runs on the site server, but it doesn't need IIS installed on the site server itself for that. See https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/configs/site-and-site-system-prerequisites for details.

  • christian31's avatar
    christian31
    Brass Contributor
    Sep 15, 2020
    Hi!

    All sccm components is working fine.. I have seen that WSUSpool on IIS is stopped. i have Started it and seen a fix regarding increasing Private memory limit to 4GB or more but still it stopping when client computer is scanning for update(I think).
    • alexandertuvstrom's avatar
      alexandertuvstrom
      Brass Contributor
      Sep 15, 2020

      christian31 

      Can you run this on your DP:

      Import-module ServerManager

      dism.exe /online /norestart /enable-feature /ignorecheck /featurename:"IIS-WebServerRole" /featurename:"IIS-WebServer" /featurename:"IIS-CommonHttpFeatures" /featurename:"IIS-StaticContent" /featurename:"IIS-DefaultDocument" /featurename:"IIS-DirectoryBrowsing" /featurename:"IIS-HttpErrors" /featurename:"IIS-HttpRedirect" /featurename:"IIS-WebServerManagementTools" /featurename:"IIS-IIS6ManagementCompatibility" /featurename:"IIS-Metabase" /featurename:"IIS-WindowsAuthentication" /featurename:"IIS-WMICompatibility" /featurename:"IIS-ISAPIExtensions" /featurename:"IIS-ManagementScriptingTools" /featurename:"MSRDC-Infrastructure" /featurename:"IIS-ManagementService"

       

      Can you verify that SCCM site server computer account are in the Local Administrators group on the server where DP role is to be installed? 

       

       

      • christian31's avatar
        christian31
        Brass Contributor
        Sep 15, 2020
        Hi Alex!

        Thanks for assisting. All prerequisites requirements on the remote DP is already installed. also sccm site server computer account is on the remote DP also. I can successfully install SCCM agents and deploy application packages to the client computers. I have a strong feeling that WSUSpool stopping on the IIS server is one that causing my software updates to not be deployed

Resources