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Antal_Kabatek's avatar
Antal_Kabatek
Copper Contributor
Nov 02, 2025

Cannot update to Update Rollup 3 for System Center 2022

Hi,

I tried update my DPM 2022 to the latest version. I tried also via Windows Update and manually but both method is unsuccessful. When I tried windows update method I got the following error message:
There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643)

For manually update I run this package but the setup wizard didn't show up:
dataprotectionmanager-kb5059073_ce4e4e4b8dd358bd0b79e77235e9945dc96131fa.exe

I restarted the server as recommended by Microsoft and tried again but not helped for me.
My dpm setup:
Virtual Machine
Windows Server 2022 Standard
Language: English
Region: Hungarian

Data Protection Manager
System Center

2 Replies

  • vpSPH's avatar
    vpSPH
    Copper Contributor
    Nov 19, 2025

    I had the same problem. I was puzzled by the incoherent babbling on the UR3 information page about an installation error caused by the Visual C++ Redistributable update and restarts.

    I tried updating all VC++ Redistributables on the server, but that didn’t help. Finally, when I extracted the UR3 installation package, I found vcredist_x64.exe inside. I tried installing it (but first I had to remove the updated version). After that, the patch went through without any problems.

    Cause

    The installation requires a specific version of the Microsoft Visual C++ Redistributable package. If a newer or different version is installed, the patch may not apply successfully.

    Resolution

    1. Verify the required version
      The exact version needed is:
      Microsoft Visual C++ 2015–2022 Redistributable (x64) – 14.38.33135.
    2. Steps to resolve
      • Extract the UR3 installation package.
      • Locate the file vcredist_x64.exe inside the package.
      • Uninstall any newer version 14 (x64) of the Visual C++ Redistributable currently installed.
      • Install the version provided in the UR3 package.
    3. Apply the patch
      After installing the correct version, the UR3 patch should apply without issues.

    Additional Notes

    • After applying UR3, updating DPM Agents from the DPM console may fail if the required Visual C++ version is missing on the servers.
    • Installing the same version (14.38.33135) on all servers resolves this issue.

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