Forum Discussion
Cannot update to Update Rollup 3 for System Center 2022
Hi, I tried update my DPM 2022 to the latest version. I tried also via Windows Update and manually but both method is unsuccessful. When I tried windows update method I got the following error mes...
I had the same problem. I was puzzled by the incoherent babbling on the UR3 information page about an installation error caused by the Visual C++ Redistributable update and restarts.
I tried updating all VC++ Redistributables on the server, but that didn’t help. Finally, when I extracted the UR3 installation package, I found vcredist_x64.exe inside. I tried installing it (but first I had to remove the updated version). After that, the patch went through without any problems.
Cause
The installation requires a specific version of the Microsoft Visual C++ Redistributable package. If a newer or different version is installed, the patch may not apply successfully.
Resolution
- Verify the required version
The exact version needed is:
Microsoft Visual C++ 2015–2022 Redistributable (x64) – 14.38.33135. - Steps to resolve
- Extract the UR3 installation package.
- Locate the file vcredist_x64.exe inside the package.
- Uninstall any newer version 14 (x64) of the Visual C++ Redistributable currently installed.
- Install the version provided in the UR3 package.
- Apply the patch
After installing the correct version, the UR3 patch should apply without issues.
Additional Notes
- After applying UR3, updating DPM Agents from the DPM console may fail if the required Visual C++ version is missing on the servers.
- Installing the same version (14.38.33135) on all servers resolves this issue.