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Process Explorer 17.13 crashes on Windows Server 2012 R2
I know https://learn.microsoft.com/en-us/sysinternals/downloads/process-explorer says that Process Explorer v 17.13 runs on:
- Windows 11 and higher.
- Server: Windows Server 2016 and higher.
I tried it on older server versions:
- Windows Server 2012 - runs fine
- Windows Server 2012 R2 - crashes at start with
Log Name: Application
Source: Application Error
Event ID: 1000
Level: Error
Description:
Faulting application name: procexp64.exe, version: 17.13.0.0, time stamp: 0x6a7c29db
Faulting module name: ntdll.dll, version: 6.3.9600.21620, time stamp: 0x65175333
Exception code: 0xc0000409
Fault offset: 0x0000000000080f18
Faulting process id: 0x21d0
Faulting application start time: 0x01dd30b89bb7c73b
Faulting application path: ...
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Ver. 17.06 runs fine on both Windows Server 2012 and 2012 R2.
Is is possible to resolve this?
1 Reply
The crash difference between Server 2012 and 2012 R2 does not indicate a supported configuration. Microsoft’s Process Explorer requirements start at Windows 11 for clients and Windows Server 2016 for servers, so Process Explorer 17.13 is outside its supported matrix on both 2012 releases. The 0xc0000409 failure in ntdll.dll is a crash symptom, not evidence of a Windows component problem. There is no compatibility setting that can make 17.13 reliable on Server 2012 R2. If 17.06 is operational, you may keep it as an unsupported diagnostic workaround and should restrict it to the Microsoft binary. The supported resolution is to run the current Process Explorer from an administrative workstation or upgrade the server. If you want Microsoft to investigate the regression, submit the Application Error details, exact Process Explorer build, and a dump to the Sysinternals support channel, but a fix for an unsupported OS cannot be assumed.
