Forum Discussion
ChrisUseSurface
Nov 24, 2022Copper Contributor
surface8 WIN11 Hello camera not working for login
Hello, everything worked fine but since a couple of days I can't login with hello camera anymore but after this Hello works without problems. Any ideas? Kind regards Chris
Christianvoul
Nov 25, 2022Copper Contributor
Bonjour ben reinstalle les drivers de la surface mais d'abord désinstalle le driver de la carte graphique puis réinstalle les drivers de surface pro 8
ChrisUseSurface
Nov 30, 2022Copper Contributor
Hello,
thanks a lot for your help.
I deinstalled the grafics driver and all surface driver. After reinstalling the surface drivers nothing changed. At first start of win11 the login with hello camera is still not possible. ("camera not available") After login with code hello works most of the time.
- ChristianvoulNov 30, 2022Copper ContributorBonjour ne vous inquiéter pas j'ai eu le même problème .
Je vais vous donner un lien faite le , et suivrez bien la procédure
https://support.microsoft.com/fr-fr/surface-recovery-image
Faite le et tenez-moi au courant- ChrisUseSurfaceNov 30, 2022Copper ContributorI opened the german page. I can't use the original image of Win11 Home. I switched to Win11 professional and a total new setup is no option for me.
- ChristianvoulNov 30, 2022Copper ContributorCarte graphiques et intel camera sont les deux drivers a désinstaller et a supprimer âpres tu réinstalle le lien
https://www.microsoft.com/en-us/download/details.aspx?id=103503