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Galvin_Van
Copper Contributor
Jun 10, 2021

surface pro X shutdown randomly (after have disabled hibernation via powercfg -h off)

Hi

I bought the surface pro X on May/2021. The issue has been recorded in the link below. Initially, it hibernates after turning on for a few seconds. After I disable the hibernation mode, it occasionally shut down, like twice today.

 

https://answers.microsoft.com/en-us/surface/forum/surfacepro-surfver_surfprox-surftop_battery/surface-pro-x-without-surface-keyboard-randomly/f6ea5d12-177e-4c37-bbec-b3ad962b9c79?auth=1

 

The issue seems get worse now, I have to return this device if the issue persists.

 

I have another HP desktop with Windows 10, which I never see it shut down by itself.

Regards
Galvin

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