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slees3215's avatar
slees3215
Copper Contributor
Sep 06, 2024
Solved

Surface Pro 7 won't charge...have tried 3 power adapters.

I bought this SP7 about 6 months ago 2nd hand after I started having problems with my SP3. About a month back it stopped charging. And the light stopped coming on when the power adapter was plugged ...
  • slees3215's avatar
    slees3215
    Sep 08, 2024
    Well I've solved my problem...but perhaps not as intended 😕
    I'll mention what happened here...in case anyone else might be tempted to be as dumb as I've been.

    I sprayed contact cleaner into the charging port and cleaned it with a cloth and sharp plastic tool.
    It had some effect, as with some jiggling I was able to get the dock power adapter charging again...as it had been...although not yet the the other 2 power adapters from the SP7 and an SP3.
    There was probably some dirt...but the port also feels very sloppy...much more so than with the much older SP3 device...so replacing the charging port looks like it would have been the solution...although I still don't know why USB C charging doesn't seem to work.
    The battery was still over 50% charged so that doesn't look like the problem.
    And the battery capacity is still 75% of it's original total.

    However when it booted I noticed the screen was beginning to bubble...like a screen does when they start to delaminate...looks like the old windows screen saver...and about 50 dead pixels have appeared. A couple of hours later and it was getting worse. I then noticed all this seems to be emanating from behind the charging port where I sprayed the contact cleaner...ooops.
    Well...I didn't really have the time to be learning how to repair tablets right now anyway 😕

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