Forum Discussion

TiborBalazs's avatar
TiborBalazs
Copper Contributor
Dec 05, 2023

Surface Pro 7+: Couldn' find bootable... but SSD is working fine...

Hello Everyone,

 

I would need your advice. I have a Surface Pro 7+ that was bought 2,5 years ago. A month ago it started to have blue screen than, it restarted and worked fine for a few days. After that it restarted again and worked again for a few days. However at once, after restarting I had the message 

"Couldn't find a bootable operating system"

 

I searched on the internet and after several attempt to recover the computer or unlock the bitlocker I stated that probably my SSD is dead, I have to replace it. I put the device aside for a few weeks and when I checked it worked again fine. I could log in, I could read and write the SSD (of course I made a backup save to have all my important files) but now it came back again to the same error message, couldn't find a bootable... 

 

I bought a simple NVMe, PCI-e (M.2, 2230) SSD enclosure and attached the SSD to another computer. I can read and write the SSD. As I put back to the Surface Pro 7+ it has the same error message. So I think that finally not SSD is broken, but the connection within the computer?

 

Do you have any idea how could I repair it or test it more? What could be a solution? Is there any other software solution?

 

Thank you in advance!

 

Br,

 

Tibor

1 Reply

  • TiborBalazs's avatar
    TiborBalazs
    Copper Contributor

    TiborBalazs 

     

    I get some feedback in another community. I checked the hard drive in the Surface UEFI and it is not detecting the hard drive. It is not within the devices (however I don't know whether it should be) and I have an icon on the right upper part of the page (hard drive with an X inside). It means that the error message is due to a wrong SSD connection. At this time, I don't know whether the SSD connection is integrated into the motherboard or there is a flex cable that connects the port on the motherboard. (I am afraid that it is integrated). So it seems that if I need to fix it, I need to repair or change the complete motherboard.

     

Resources