Forum Discussion
Surface Pro 3 - Touchpad error
Hi there, Every time I touch my touchpad (which usually acts as a mouse) on my Surface Pro 3, my screen turns off. It doesn't shut down the whole tablet, it basically just locks it. The mouse ico...
Turns out all I needed was to clean the keyboard connectors with an alcohol wipe! Now everything is working fine. Thank you for your suggestions though.
Emma!
I am experiencing the same problem. Can you be specific about how you cleaned the connectors? (where, with what, etc...) I'd appreciate it if you could email me at czayas63@gmail.com. I only have an Outlook account because it was used to register my Surface and I really don't use it.
Thanks in advance for your help!