Forum Discussion
Surface Pro 11th Edition with Snapdragon Issues with Slim Pen 2
I am the IT manager at work and we got two new surface pro 11th edition with snapdragon with windows 11 pro and cellular for our techs to use in the field. We got them slim pen 2's along with the dev...
Hi, since two identical devices reproduce it after the pen is first removed, I'd suspect firmware, Slim Pen pairing, keyboard/charging dock firmware, or a Surface driver package issue. Run the Surface app diagnostics, install the latest Surface firmware pack, and test one device with a different keyboard/pen if possible. If it repeats after clean Windows installs, I'd open a Surface business support case.