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GiacomoMS's avatar
GiacomoMS
Copper Contributor
May 02, 2022

Impossible pairing 2 bluetooth devices with Surface Pro 8

Hi all,

 

This is the first time I write here so, first of all, thank you for all the support

 

I've the Surface pro 8, with Windows 11 dev channel (last build) and I cannot connect my smartphone (Xiaomi MI 9 se) while the surface pen is already connect via Bluetooth.

With other Surface (I had SP2, SP4 and SP5) it was possible.

 

What's the problem? Is a bluetooth problem? a Windows 11 error? Xiaomi compatibility problem? (i don't think so becouse everithing works fine with my other Surface Pro devices)

5 Replies

  • Leonalx's avatar
    Leonalx
    Copper Contributor

    GiacomoMS Please try to run Intel® Driver & Support Assistant

     

    It should find a graphic driver, wireless driver, and Bluetooth driver.

     

    I fixed a similar issue connecting the AirPod after installing the Bluetooth driver. I would suggest installing all of them anyway.

     

    Please let me know if it works.

     

    Have a great day!

    • GiacomoMS's avatar
      GiacomoMS
      Copper Contributor

      I've already did it. Finally I've fixed it changing the Surface. Microsoft sent me another one and now it works...

      • marejan1930's avatar
        marejan1930
        Copper Contributor
        Really???? They sent me a new pen for my surface pro, and it still stops .... Then I have to reboot, and sometimes I have to do it again, with rebooting.
  • evaabel's avatar
    evaabel
    Copper Contributor

    GiacomoMS  Any luck fixing this?? I'm having the same problem right now with my surface 8 + pen and trying to connect my airpods

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