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GiacomoMS
May 02, 2022Copper Contributor
Impossible pairing 2 bluetooth devices with Surface Pro 8
Hi all,
This is the first time I write here so, first of all, thank you for all the support
I've the Surface pro 8, with Windows 11 dev channel (last build) and I cannot connect my smartphone (Xiaomi MI 9 se) while the surface pen is already connect via Bluetooth.
With other Surface (I had SP2, SP4 and SP5) it was possible.
What's the problem? Is a bluetooth problem? a Windows 11 error? Xiaomi compatibility problem? (i don't think so becouse everithing works fine with my other Surface Pro devices)
5 Replies
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- LeonalxCopper Contributor
GiacomoMS Please try to run Intel® Driver & Support Assistant
It should find a graphic driver, wireless driver, and Bluetooth driver.
I fixed a similar issue connecting the AirPod after installing the Bluetooth driver. I would suggest installing all of them anyway.
Please let me know if it works.
Have a great day!
- GiacomoMSCopper Contributor
I've already did it. Finally I've fixed it changing the Surface. Microsoft sent me another one and now it works...
- marejan1930Copper ContributorReally???? They sent me a new pen for my surface pro, and it still stops .... Then I have to reboot, and sometimes I have to do it again, with rebooting.