Forum Discussion
Fed up with Bluetooth lag on Surface Pro 4
I've started to wonder if maybe it has something to do with the way my organization has configured my device. I'm tempted to blow away the image and just do a completely fresh install to see if the issue persists. I previously had trouble using the Wireless Display Adapter with my SP4 and even went to the trouble of swapping out the adapter before I discovered that my org's IT department had applied policies that were blocking the communication.
Hi. Read your post. Have a few solutions for you:
First, I've found that when I'm downloading files using Microsoft Edge, my bluetooth mouse is EXTREMELY laggy. But when I download on Chrome browser, that lag completely disappears. Edge has given me more issues than it's worth. I like the browser, but it's extremely resource heavy.
Second, I've found this link to be helpful:
http://www.surfaceforums.net/threads/jumpy-bluetooth-mouse-fix.8164/
let me know if this helps.
Interestingly, another (probably unrelated, but who knows?) Bluetooth issue late last week forced me to reset Windows on my Surface Pro 4. I did the "keep my files" type of reset, but it was the first time I'd completely reset Windows since last May. And I will say the issue seems to be much better ever since. My Bluetooth lag is not gone completely, but it's now extremely intermittent and only barely noticeable. As this is my work PC, I can never be sure that it's not due to some goofy configuration or AD policy that my IT department has applied. So, I'll keep an eye on it and update here as possible. Thanks!
I can tell you that this isn't from your AD. I have the same problem and that is without my device going to sleep.
- So, a few weeks ago after trying to troubleshoot this for some time, I decided to just bite the bullet and reset my Surface Pro 4. I was initially a little hesitant, because it's a domain connected PC, and I didn't want to have to get IT involved. However, it turns out that resetting doesn't actually remove the device from the domain. Best decision I ever made. No more Bluetooth lag, plus pretty much every other issue that has plagued my Surface since I got it has been blown away. I now have a fresh and relatively factory standard Surface and the difference is night and day. I wish I had done this 6 months ago. Of course, I had to reinstall all of my apps, but thankfully my IT Department makes most of that available via self-service portals anyway.
