Forum Discussion
Touchscreen stopped working after firmware update
Hi , SF Laptop 3 13.5 inch touch screen stopped working after a recent firmware update, it does not work in the UEFI BIOS either. Support wants to replace the whole machine and cost me £500! The...
gizmoGuru Ive experienced exactly the same problem with a surface laptop 2. The laptop was in mint condition prior to recent firmware updates but following the updates the touchscreen immediately stopped working. Microsoft tech support have been no help whatsoever because the warranty had just run out.
What resolution have you received for the issue?
Exactly the same with my Surface Book 2.
The same related problem after this firmware update in 2021.
https://answers.microsoft.com/de-de/surface/forum/all/surface-book-2-nach-firmwareupdate-touch-stift-und/87185e19-7036-4622-b4e4-24d5ef62d71a
Got someone a solutiuon?