Forum Discussion
gizmoGuru
Jun 24, 2021Copper Contributor
Touchscreen stopped working after firmware update
Hi , SF Laptop 3 13.5 inch touch screen stopped working after a recent firmware update, it does not work in the UEFI BIOS either. Support wants to replace the whole machine and cost me £500! The...
Brain_M
Jul 17, 2021Copper Contributor
gizmoGuru hi i am BrainM , after reading your post , ill have to ask you a few questions before i start
1) did you check reinstalling your display adapter driver and touch driver in device manager
2) did you try resetting your surface laptop 3
3) did you try the usb recovery image
i would highly recommend you to do a force restart by holding down the power button and the volume up button for 15 seconds
if these steps didnt work , plz mail me to (mailto:varmasahil2020@gmail.com)