Forum Discussion
Jean-Alain1
May 11, 2026Copper Contributor
Surface Laptop keyboard problem
Hi, I need help for Surface Laptop (7th generation) keyboard issue. We just received a brand new Surface Laptop (2036 model) from our supplier in France. At the first start, i choose, in win11 wi...
Jean-Alain1
May 13, 2026Copper Contributor
Hi,
The problem was elsewhere.
Our supplier delivered a tablet from a distributor located in Belgium.
Therefore, the keyboard had to be installed with the "French (Belgian)" option.
So it wasn't a driver or Windows configuration issue.
I did a reset to factory settings and during the wizard, choose "French (Belgium") in wizard.
Everything is ok.
Jean-Alain