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Surface Laptop 2 Keyboard Issues (Hid Mini Driver)
Upon imaging a Surface Laptop 2 with our basic image from the older Surface laptop model the Surface Hid Mini Driver driver fails to power and thus the keyboard doesn't work. if I revert back to 03/2...
- Hi I had the same issue with trying to uninstall and re-installing the driver and it didn't work. Your solution on the UEFI worked but because I couldn't use my keyboard and the volume buttons on my laptop I had to do the following since I was able to use my blue tooth mouse. Thanks so much for your quick reply and help!
1. Select Start > Settings > Update & security > Recovery.
2. Under Advanced startup, select Restart Now.
3. Under Choose an option, select Troubleshoot > Advanced Options > UEFI Firmware Settings, and then select Restart.
I just had this issue, here is what worked. Press and hold the power button for 2 minutes. Do not let go. You will see the windows logo come and go.
After two minutes let go of the power button and keyboard and track pad should be working.
After two minutes let go of the power button and keyboard and track pad should be working.
Thank you so much I’ve been trying to figure out what’s wrong for the past couple of hours and this is the only thing that finally worked
- There is another method. It requires a USB mouse plugged into the Surface.
1. When you get the Windows login screen move the mouse and confirm that the mouse cursor appears.
2. Use it to select from the lower right corner the icon for Accessibility and from it select the On-Screen keyboard.
3. Click on the password field and use the mouse on-the On-Screen keyboard to login in.
4. Once logged in, right click on the Windows Start Menu and select Device Manager.
5. In the section for Human Interface Devices you'll see the Surface Hid Mini Driver item. It likely has an icon indicating that it is not working correctly.
6. Right-click on it and select Disable.
7. Then right-click again and select Enable.
This just now worked for me to regain keyboard function.
