Forum Discussion
Bitlocker Recovery Key doesn't work, although Recovery ID matches
Hi there! So my Surface Laptop (1. Gen.) had two blue screens and after the 2nd one, it didn't boot Windows 10 anymore (Boot Error). I went to the support page and there the only solution is to make...
Belen915 Hi Belen,
I'm facing the same situation. But with a Surface Tab Pro 5th Gen (2017).
Did you find a solution for that problem?
Thank you,
Gosarianer
gosarianer Hi! No - it turned out that the SSD was broken, so I couldn't do anything. It was slowly dying and after a while I couldn't even get to the point, where you enter the Recovery Key.