Forum Discussion
Kiril
Jul 30, 2020Iron Contributor
Whiteboard App not starting on Surface Hub
Today (30.07.) we noticed that the Whiteboard App on our Surface Hubs stopped working. When the app is launched a window is displayed that login is in progress, but nothing happens. Anybody exper...
- Aug 03, 2020The update is being released today. Please check the Store for updates and confirm if this has resolved the issue
Thank you,
Cezar
RobHusted
May 10, 2021Copper Contributor
Had a Surface Hub 2S 50 inch demo scheduled this morning with a client that came to the office just to see it. I've tried to resolve it all day but I'm still stuck at Signing you in...
cezarcretu
Microsoft
May 11, 2021Hello everyone,
The Whiteboard team is working on a fix for this as we speak. Apologies for all the issues this has caused and hopefully the service will be up and running again shortly.
Best regards,
Cezar
The Whiteboard team is working on a fix for this as we speak. Apologies for all the issues this has caused and hopefully the service will be up and running again shortly.
Best regards,
Cezar
- Matthew StoutMay 12, 2021Copper Contributor
cezarcretu
Just checked the store this morning and had an update for the Whiteboard app, seems to open now and function, thanks for the quick turnaround! - Mauro PeregoMay 11, 2021Copper ContributorHello, we have almost 30 Surface Hub 1 & 2 in our company and all of them are stuck at the whiteboard login.
It's very bad ... any ETA for the solution?- SamG88May 11, 2021Copper ContributorThis is so frustrating. Ours worked yesterday.
- Matthew StoutMay 11, 2021Copper Contributor
We are having the same issue with all 15 of ours. Nothing like new technology, expensive tech, that is having issues right out of the gate for us. Yay! Any etr update cezarcretu ?