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Jason2220's avatar
Jason2220
Copper Contributor
Nov 20, 2019

Whiteboard App Ink Beautification

I can't find the ink beautification button for the Whiteboard App on Windows 10, I am not using the app on a surface device, so it may not be in the right section, but I'm hoping somebody can tell me...
Juyoung_Chung's avatar
Juyoung_Chung
Copper Contributor
Nov 05, 2020

Jason2220 

 

I digging into this issue so far and realized why Microsoft moderators suggest re-install only.

 

People from NON-US AREA may have their own keyboard setting, and ink beautification only works from US language setting. Please refer my below screenshots.

 

 

You may can see '한' as Korean language input setting, and with this option, ink beautification will not work.

 

However, select 'ENG' as English keyboard setting and ink beautification works really fine.

 

If you still have this issue, please try it. Moderators from US area will never know about it.

 

 

  • Aschm78's avatar
    Aschm78
    Copper Contributor
    Nov 09, 2020

    Juyoung_Chung I changed the keyboard from German to US English, but unfortunately ink beautification still doesn't work. Also after having installed whiteboard again,  the symbol for the feature doesn't appear. 

     

    Any other idea??? 

    Thanks in advance!

    • Juyoung_Chung's avatar
      Juyoung_Chung
      Copper Contributor
      Nov 18, 2020

      Aschm78 Do you have M365 license for sign in? 

       

      To activate this feature, you need to change the keyboad option, sign in with M365 account, and use latest app version (might be start with 20.~).

       

      Do you have time to get remote support? I have free time on this weekend. Please send me an email bodakara@hotmamil.com

       

       

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