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Jason2220's avatar
Jason2220
Copper Contributor
Nov 20, 2019

Whiteboard App Ink Beautification

I can't find the ink beautification button for the Whiteboard App on Windows 10, I am not using the app on a surface device, so it may not be in the right section, but I'm hoping somebody can tell me...
Iain Fielding's avatar
Iain Fielding
Copper Contributor
Apr 10, 2020

Altacry  what version of the app do you now have.. ?

Altacry's avatar
Altacry
Copper Contributor
Apr 10, 2020
20.10323.4969.0
  • Iain Fielding's avatar
    Iain Fielding
    Brass Contributor
    Apr 10, 2020

    Altacry 

    So I don't know 😞 .. but some things you might want to consider trying :-     

    <<deleting app data will reset settings for that application from your device.. make sure you understand the implications of that before proceeding>> 

     

    1) Reset Whiteboard ... 

    Go to Apps & Features, find Microsoft Whiteboard, select Microsoft Whiteboard then choose advanced options, then try Resetting the application.

     

    2) Uninstall and Reinstall

    Repeat steps in 1 but chose uninstall instead of reset.. then reboot, then go to the windows store and install the application again.

     

    3) Reset Windows Store and Reinstall Whiteboard

    Similar process as one but uninstall whiteboard, then reset the windows store, reboot, then install the whiteboard app again... 

     

    If all these fail then i'm out of ideas :sad:

    • Altacry's avatar
      Altacry
      Copper Contributor
      Apr 11, 2020
      Is there a possibility that my system is in Italian? I mean: the fact that my system language is not English may be a factor?
      • Jason2220's avatar
        Jason2220
        Copper Contributor
        Apr 11, 2020
        Mine is in English and still does not show (even after reinstalling windows).

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