Forum Discussion

Jason2220's avatar
Jason2220
Copper Contributor
Nov 20, 2019

Whiteboard App Ink Beautification

I can't find the ink beautification button for the Whiteboard App on Windows 10, I am not using the app on a surface device, so it may not be in the right section, but I'm hoping somebody can tell me...
Altacry's avatar
Altacry
Copper Contributor
Apr 10, 2020

Iain Fielding Still waiting for any update on the button missing...

Iain Fielding's avatar
Iain Fielding
Copper Contributor
Apr 10, 2020

Altacry  what version of the app do you now have.. ?

  • Jason2220's avatar
    Jason2220
    Copper Contributor
    Apr 10, 2020
    I've just reinstalled windows and formatted all disks and still can't find the beautification button lmao. I'm giving up.
  • Altacry's avatar
    Altacry
    Copper Contributor
    Apr 10, 2020
    20.10323.4969.0
    • Iain Fielding's avatar
      Iain Fielding
      Brass Contributor
      Apr 10, 2020

      Altacry 

      So I don't know 😞 .. but some things you might want to consider trying :-     

      <<deleting app data will reset settings for that application from your device.. make sure you understand the implications of that before proceeding>> 

       

      1) Reset Whiteboard ... 

      Go to Apps & Features, find Microsoft Whiteboard, select Microsoft Whiteboard then choose advanced options, then try Resetting the application.

       

      2) Uninstall and Reinstall

      Repeat steps in 1 but chose uninstall instead of reset.. then reboot, then go to the windows store and install the application again.

       

      3) Reset Windows Store and Reinstall Whiteboard

      Similar process as one but uninstall whiteboard, then reset the windows store, reboot, then install the whiteboard app again... 

       

      If all these fail then i'm out of ideas :sad:

      • Altacry's avatar
        Altacry
        Copper Contributor
        Apr 11, 2020
        Is there a possibility that my system is in Italian? I mean: the fact that my system language is not English may be a factor?