Forum Discussion

jmarquez's avatar
jmarquez
Copper Contributor
May 11, 2021

White Board app stuck on signing you in screen. Windows 10 for Teams.

I have 63 hubs on campus, maybe one of them gets past the white board sign in screen. I've uninstalled/reinstalled white board, checked for updates, uninstalled/reinstalled Teams. None of my usual hu...
JesseYWilliams's avatar
JesseYWilliams
Copper Contributor
May 11, 2021

jmarquez The MS rep I spoke to verified that it was a bug in the Whiteboard app and they released a newer version early this afternoon CDT to address it. Endpoint Manager is automatically pushing the update for me, but I was also able to manually update by opening the Microsoft Store and then going to the Microsoft Whiteboard product page. This results in app version 21.10405.5658.0 being installed which solved the issue for me. Good luck!

cezarcretu's avatar
cezarcretu
Icon for Microsoft rankMicrosoft
May 12, 2021

Hello everyone,

 

JesseYWilliams is correct, the Whiteboard app version that resolves this is 21.10405.5658.0

Please check if this is installed and working. If not, check for Windows Store updates if you have a previous build. 

 

Best regards,

Cezar