Forum Discussion
Unable to Install the Collaboration Recall App
Hi Team. We are facing technicall challenge to install a 3rd Party app called Collaboration Recall app on our Microsoft Surface Hub devices placed globally. Once we access Microsoft Apps Store and se...
Hi Tim
Just looking at Collaboration Recall on the Microsoft Store. It's currently listed as requiring Windows 10 version 16299 as a minimum requirement (Windows 10 1709 - Fall Creators Update).
However Surface Hub is still running 15063 (1703 - Creators Update).
This may be the problem for Karthik.
Just looking at Collaboration Recall on the Microsoft Store. It's currently listed as requiring Windows 10 version 16299 as a minimum requirement (Windows 10 1709 - Fall Creators Update).
However Surface Hub is still running 15063 (1703 - Creators Update).
This may be the problem for Karthik.
Yes Tim, the details which you have given my Surface Hub is running on Window 10 version 1703
Hi Karthik,
OK we have a bit more understanding now. Previously you would have been able to update at your build level …. but the min spec has now increased in the Windows Store. We are trying to determine why the min spec increased with our latest upload?
We’ll rectify and shall let you know.
Thanks for your understanding.
Cheers
-Tim.
Hi Karthik,
As mentioned in email. the minimum version have now been corrected.
Can you please test and validate all is now working? Thank you for your understanding and patience :-)
- Hi MIcrosoft Team,
I have a same issue, i have purchased not through app store collaboration recall app toll and trying to install .uwp format on my MSHUB machine its not happening my PC Version 10.0 (15063). please
