Forum Discussion
Teams Mode 2 - Infinite Reboot Cycle
We just installed a new Surface Hub 2 in the environment, ran all the Windows Updates and then proceeded to follow the following article https://docs.microsoft.com/en-us/MicrosoftTeams/teams-surfac...
Same here, is the only solution a recovery? 😞
- cezarcretu
Microsoft
Once the device is reset, you can push the .ppkg file through MDM as the issue doesn't reproduce in this way (https://docs.microsoft.com/en-us/MicrosoftTeams/teams-surface-hub#option-2-configure-via-mdm-such-as-intune)
Thank you,
Cezar
cezarcretu that assumes someone has MDM in place like InTune. Microsoft cannot make that assumption, they need to fix the issue so that it can be installed via the USB which is the easiest way.
- cezarcretu
SGuthrie I agree with you, just providing this option here as it might help a few.
Best regards,
Cezar
- Yup, have to do a recovery otherwise it just keeps rebooting and rebooting. Not ideal. Still continues to be an issue with no resolve. Not very happy about this.
- Hmmm, thnx. Pitty because recovery takes Some time. Does option 1 works? So set Teams default and at the logon screen but keep Skype. Thnx
Clammertink I can't recall what mode my tech's set it to. I think it was Teams Mode 1 which allows Skype and Teams to co-exist. That seems to have worked without issue.
