Forum Discussion
SurfaceHub Gen1 violation error at several devices
So how were your Surface Hub V1 devices repaired? BrunoK1874 Please state a detailed description of the steps taken to repair the devices, so other people with the same issue can fix it too.
As of now there is still no official solution provided by Microsoft, considering that Microsoft themself actually broke the devices and caused this problem.
There is currently no self-service solution from Microsoft. Please open a ticket with Microsoft including the serial numbers of the devices, and you will receive information on the next steps (specifically: collect BIN files from the devices and then upload them via an individual link provided by Microsoft for each case). After that, Microsoft will get back to you with further information and steps (to my understanding, this is what everyone with open tickets is currently waiting for).