Forum Discussion
SurfaceHub Gen1 violation error at several devices
So how were your Surface Hub V1 devices repaired? BrunoK1874ā Please state a detailed description of the steps taken to repair the devices, so other people with the same issue can fix it too.
As of now there is still no official solution provided by Microsoft, considering that Microsoft themself actually broke the devices and caused this problem.
The repair was only possible together with MS support. Need was to create a manufacturing.bin send to MS and then receive a signed manufacturing-SIGNED.bin file. With this signed file unlock was possible and with a then follwo bios update all is running fine again. Please get in contact with MS about.
- Chris_1Jun 30, 2025Copper Contributor
Good luck to everybody.
- ChristophJul 02, 2025Copper Contributor
Microsoft Support should have provided you with a fairly detailed guide (text and video) along with the recovery files. Please follow the instructions carefully, and it should work. Otherwise, please reply to the Microsoft support ticket, and the representative will be happy to assist you further.