Forum Discussion
SurfaceHub Gen1 violation error at several devices
So how were your Surface Hub V1 devices repaired? BrunoK1874 Please state a detailed description of the steps taken to repair the devices, so other people with the same issue can fix it too.
As of now there is still no official solution provided by Microsoft, considering that Microsoft themself actually broke the devices and caused this problem.
Hi, phhuber
In my case, yesterday I opened a ticket with Microsoft through our Microsoft admin center. There i posted the link to this thread, also I used the instruction given by flamurK on the 23 of june to get the maintenance.bin file from the hub, along with that i included a file with the serial number and packed it in a zip file, and added it to my ticket.
Just this morning i received a reply from Microsoft with detailed instructions for my case.
hope this helps.
