Forum Discussion
TimHoelsken
Sep 09, 2024Copper Contributor
Surface Hub S2 does not start recovery mode - what to do?
Hi everyone! We have our Surface Hub S2 in our meeting room, but after a power outage, the Hub won't boot anymore. It only comes up with the white Windows Logo and black background in an infinite lo...
cezarcretu
Microsoft
Sep 10, 2024Hello TimHoelsken,
Can you try to press and hold the volume button after the Windows logo shows? Make sure you don't hit the button before this. Also note that this issue will be corrected shortly so make sure your device is up to date.
You can also change the boot order and select USB as first option, given that you can enter UEFI.
Thank you,
Cezar
85Lincoln
Jul 07, 2025Copper Contributor
Cezar, I am running into the same issue. I am unable to boot from USB following the documented instructions. Any advice?