Forum Discussion
Surface Hub S2 does not start recovery mode - what to do?
Hi everyone! We have our Surface Hub S2 in our meeting room, but after a power outage, the Hub won't boot anymore. It only comes up with the white Windows Logo and black background in an infinite lo...
cezarcretu
Microsoft
MicrosoftHello TimHoelsken,
Can you try to press and hold the volume button after the Windows logo shows? Make sure you don't hit the button before this. Also note that this issue will be corrected shortly so make sure your device is up to date.
You can also change the boot order and select USB as first option, given that you can enter UEFI.
Thank you,
Cezar
cezarcretu thank you for your response!
I tried several moments to press the vol down key.
On booting, after some seconds, after Windows Logo... no changes in the behaviour and still no recovery startup