Forum Discussion
Surface Hub S2 does not start recovery mode - what to do?
Hello TimHoelsken,
Can you try to press and hold the volume button after the Windows logo shows? Make sure you don't hit the button before this. Also note that this issue will be corrected shortly so make sure your device is up to date.
You can also change the boot order and select USB as first option, given that you can enter UEFI.
Thank you,
Cezar
- 85LincolnJul 07, 2025Copper Contributor
Cezar, I am running into the same issue. I am unable to boot from USB following the documented instructions. Any advice?
- TimHoelskenSep 17, 2024Copper Contributor
cezarcretu thank you for your response!
I tried several moments to press the vol down key.
On booting, after some seconds, after Windows Logo... no changes in the behaviour and still no recovery startup
- cezarcretuSep 17, 2024
Microsoft
Hi Tim,
Thank you for your reply. I'm sure you will get the support you need within the service request you raised
Thank you,
Cezar- Ed-DJan 15, 2025Copper Contributor
Has anyone found a solution to this?
Kind regards
Ed
- AmandeepSingh1989Sep 12, 2024Copper ContributorNothing happens when you press vol down and win key and release the win key when you see win logo
I am having the same issue tried all image creating methods but no luck
No matter how many times you press the vol and win key it never goes to recovery
I have raised a MS case now- 85LincolnJul 07, 2025Copper Contributor
Did you find a solution to this?