Forum Discussion
Damon Tyler
Jan 25, 2019Copper Contributor
Surface Hub Reverts to Skype Mode
Hello, We have three Surface Hubs that we have provisioned via Intune to be in Teams Mode only. A lot of times in the morning when someone first uses a hub it has reverted back to Skype Mode and...
Cyrille_D
Oct 09, 2020Copper Contributor
Sure, I have a ticket opened at Microsoft (premier support) since few days regarding this issue and still waiting for a feedback...
yoabar
Microsoft
Oct 09, 2020This behavior can be observed when Teams is trying to connect to Office 365 but unable to do so. You'll usually see this when the device wakes up from sleep if getting back on the network is slower than the Teams app attempt to sign in.
To work around this behavior, you can switch to Teams Mode 2, or update to the Windows 10 Team 2020 Update where this behavior doesn't exist.
To work around this behavior, you can switch to Teams Mode 2, or update to the Windows 10 Team 2020 Update where this behavior doesn't exist.