Forum Discussion
Daniel Hudson
Mar 10, 2018Iron Contributor
Surface Hub not updating in Microsoft Intune
I've also x-post this to the Intune community too here, but thought I'd also post here.
Is anyone using Microsoft Intune to manage their Surface Hubs, and have any of you had any issues since t...
- Apr 27, 2018Hi Stefan
So it turned out, for us at least, that the cause was applying our Windows 10 device compliance policy to the Surface Hubs. Supposedly Intune can't currently process the compliance requirements, and it in turn causes Intune to stop processing the Surface Hub hardware inventory properly, or applying configurations to the device.
I was told last week to expect an imminent update into Intune to support user-less devices, Such as Surface Hub, with compliance policies... and lo and behold it has appeared in this week's update in What's New!
https://docs.microsoft.com/en-gb/intune/whats-new
Thanks
D
Daniel Hudson
Mar 27, 2018Iron Contributor
Hi Mik
Attached is just a small snip of the 35+ Surface Hubs we have enrolled with Intune. As you can see, some aren't reporting anything, some are incorrectly reporting compliance status, and one is still showing it's on the January CU (15063.909) rather than the March CU (15063.966) when I know it has it installed. Also, as you can see, they've all checked in within the last 10 hours.
I'm now seeing most of them receiving a Default Device Compliance Policy which I haven't created/set, suggesting something is up with these in Intune in a big way right now...
D
Stefan Nordkamp
Apr 26, 2018Copper Contributor
Daniel HudsonDo you have an update on this issue with Microsoft Support?
Looks like we are experiencingthe same issue.
Looking forward to hear from you.
- Daniel HudsonApr 27, 2018Iron ContributorHi Stefan
So it turned out, for us at least, that the cause was applying our Windows 10 device compliance policy to the Surface Hubs. Supposedly Intune can't currently process the compliance requirements, and it in turn causes Intune to stop processing the Surface Hub hardware inventory properly, or applying configurations to the device.
I was told last week to expect an imminent update into Intune to support user-less devices, Such as Surface Hub, with compliance policies... and lo and behold it has appeared in this week's update in What's New!
https://docs.microsoft.com/en-gb/intune/whats-new
Thanks
D